Shipping and Return Policy

Shipping Policy

Thank you for shopping with Luxemirror. We aim to provide a seamless and efficient delivery experience for all our customers.

• Processing Time: Orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
• Shipping Rates & Delivery Times:
  • Free Shipping: Available within 3-10 days
• International Shipping: We currently ship to the following countries: UE, . Delivery times may vary based on destination and customs processing. Additional customs fees and taxes may apply and are the responsibility of the customer.
• Order Tracking: Once your order has been shipped, you will receive an email with a tracking number to monitor your package’s progress.

Returns & Refunds Policy

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer the following return and refund policy:

• Returns: You have [30] days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Items marked as “final sale” are not eligible for returns.
• Refunds: Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within [5-7] business days.
• Return Shipping: Customers are responsible for paying return shipping costs unless the item was damaged or defective upon arrival.
• Exchanges: We only replace items if they are defective or damaged. If you need an exchange, contact us at contact@luxemirror.net.

For any questions regarding shipping or returns, please contact us at contact@luxemirror.net .